Shipping & Returns

Shipping & Returns Payment information: Credit cards – We accept Visa and MasterCard. Shipping and taxes will incur at check out for customers that choose these methods. Ohio residents must add 7.5% sales tax. Shipping information: We use UPS and USPS for shipping. If you require an alternate method, please contact us at (419)938-6089 EST, M–F from 10:00 AM to 7:00 PM. SATURDAY 10:00 AM to 5:00 PM. Shipping outside the United States will incur additional charges. If you would like to estimate shipping to your mailing address, you can add a product to the shopping cart and create an account with your shipping address. You will be able to determine shipping charges for UPS or USPS to your address. You are not obligated to make a purchase unless you continue with the check-out and payment. Return Policy: Any clothing items can be returned within 10 days for a full refund or exchange. DVD's and books cannot be returned unless they are damaged in shipping. * Video and DVD sales are non-refundable You must get return authorization via email or by calling (419)938-6089. * Defective Tapes or DVD's will be replaced promptly. Please call 419.938.6089 for return assistance.